- Report: #1010171
Complaint Review: Alcon contact lens rebate - Internet
Reported By:
hzm -
College Station, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Alcon contact lens rebate
6201 South Freeway, Ft. Worth, Texas 76314 Internet, United States of America
Phone:
1-877-886-4321
Web:
https://rebates.alcon.com/
Categories:
Business Rating:
(0)
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Alcon contact lens rebate The company did not honor the rebate. I met all the requirements and sent out all the required items. I mailed it in time in December 2012. I called them and I only received automatic voice message. Internet
I am reporting a fraud case.
The Alcon lens company did not honor their rebate (Code: 1753 000426 50, Offer # 1753, 2H 2012, Bar Codef: 4225 050106 10) for Air Optix contact lens which requires that the contact be purchased between July 1, 2012 and January 13, 2013. I purchased lens in December 2012.
I mailed all the required items in December 2012. I checked the status of my rebate by 3rd week of January 2013 on their website.
https://rebates.alcon.com/Home/Details
It says that it takes 6-8 weeks to process the rebate. I checked back in early February. It saw the rebate status showing the invalid reason (received outside of promotional period). That is simply ridiculous since I met all the deadline and requirements.
I called their number shown on the website. I only received the automatic message.
I emailed them and the email was bounced back as the error message probably due to fake email address.
The Alcon lens company did not honor their rebate (Code: 1753 000426 50, Offer # 1753, 2H 2012, Bar Codef: 4225 050106 10) for Air Optix contact lens which requires that the contact be purchased between July 1, 2012 and January 13, 2013. I purchased lens in December 2012.
I mailed all the required items in December 2012. I checked the status of my rebate by 3rd week of January 2013 on their website.
https://rebates.alcon.com/Home/Details
It says that it takes 6-8 weeks to process the rebate. I checked back in early February. It saw the rebate status showing the invalid reason (received outside of promotional period). That is simply ridiculous since I met all the deadline and requirements.
I called their number shown on the website. I only received the automatic message.
I emailed them and the email was bounced back as the error message probably due to fake email address.
