Wes
NY,#2REBUTTAL Owner of company
Sun, October 09, 2011
He didn't answer to the fact that they "Are not doing business in the state of New York at this time"
I'm in New York and tried to sign up and that's what came up.... very weird
How many other states and/or countries are they not welcome in.
Even if it's just New York, that's 10 million people who you can't transact with if your using this.
Alertpay
Montreal,#3UPDATE Employee
Wed, June 24, 2009
My name is Chris and I'm responsible for the direction of the Customer Support team. AlertPay is registered as a corporation in Delaware. The address listed in NY is NOT an address associated to AlertPay's corporate operations. In fact I've never heard of that address. Firstly, what you're referring to sounds like a check cashing scam that is using AlertPay's reputation to try and trick people into thinking that they are cashing checks on behalf of AlertPay. More information about one such scam can be found on AlertPay's corporate blog: http://blog.alertpay.com/2009/05/fake-checks-this-is-for-real.html Here is another example: http://blog.alertpay.com/2009/04/please-be-aware-of-following-email.html Let me state unequivocally that AlertPay has nothing to do with these scams. As a financial institution, it's unfortunately common to have malicious individuals try and capitalize on the reputation and branding of a legitimate company to scam others. We do what we can to educate and provide an avenue to report these abuses. This is outlined on our security centre page here: https://www.alertpay.com/info/SecurityCenter.aspx Secondly, it's common to use a call tree (also known as an IVR) to intelligently rout calls to the proper agent in a contact centre setting. These "recordings" are in fact voice prompts that ask you to select the type of question you're calling in about. All you need to do is listen to the correct prompt and then select the numerical option on your telephone keypad. Your call will then be routed to a member of our Customer Support team who is happy to take your call. Our contact information and hours of operations can be found here: https://www.alertpay.com/info/ContactUs.aspx Next time, please do proper due diligence on AlertPay by visiting our website. This is not doing anyone favours as there are many inaccuracies that will lead others to negatively perceive AlertPay needlessly as these accusations are not true.