- Report: #1509288
Complaint Review: AliExpress - Hangzhou Yu Hang District
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AliExpress
969 West Wen Yi Road Hangzhou, 311121 Yu Hang District, China
Phone:
+86 571-8502-2088
Web:
www.aliexpress.com
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AliExpress Alibaba Co., Ltd: Sells Defective Merchandise, Refuses to Give Refund Hangzhou Yu Hang District
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I purchased a rechargeable roatary callous remover from an AliExpress vendor who identifies as Shop #4988300.
After fully charging the unit, I tried using it to remove callouses on my feet. However, if you apply even the slightest pressure, the motor stops (worthless product). I asked for a refund and the store replied that I needed to use a softer touch. I told them that a softer touch would not remove callouses because then there was not enough friction to remove callouses!
The dispuite was escalated to AliExpress. They told me that they had found in favor of the Seller and would not authorize a refund. Their rationale was that I did not follow the Sellers recommendation of only touching the skin lightly. What a joke!
I have had other simiular bad expreiences with AliExpress. They protect the Sellers in China 99% of the time. You have been warned- Buyer beware!
