Steve
Los Angeles,#2REBUTTAL Owner of company
Thu, October 28, 2004
First off, let me say that All-americanheroes.com is not in the business of ripping off its customers. We take every complaint and comment seriously. In the case of William we did recieve and respond to his complaint on October 2nd. The correspondence is pasted below. We were waiting from a response from him before we proceeded. At this point his payment has been completely refunded and we apologize for any inconvenience that William experienced from this case of miscommunication. Date: Sat, 2 Oct 2004 18:48:51 -0700 (PDT) From: "big man" View Contact Details Subject: Re: To: "Bill xxxxxxx" I checked your user code and pass code and had no problems signing on. It is possible that you ended up on our blocked ip list. This can happen after failed sign-on attempts. The server does this to protect the integrity of usernames. In order to solve this problem I will need for you to go to: http://www.myipaddress.com/ This will tell you what your ip address is. Copy that and send it to me and I will be able to remove you from the Blocked list.