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  • Report:  #54591

Complaint Review: All-Clad Metalcrafters - Scottsdale Arizona

Reported By:
- O, Connecticut,
Submitted:
Updated:

All-Clad Metalcrafters
P.O. Box 15801 Scottsdale, AZ 85267-5801 Scottsdale, 85267-5801 Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought a 10 piece All-Clad Emeril endorsed pan set. There was a $50.00 rebate after sending the receipt, plus all codes on the box.

I have received a postcard indicating the deadline to get all correct info to them was 3/27,03. I sent them an email and then received a reply on 3/28/03. Suddenly, they have me in the system and I will be receiving a check.

I have numerous emails, the last one on 4/25/03 saying I have a valid rebate in their system. Should I have any further questions contact them. I did that today. It is impossible this could take 4 months to process.

Please help.

Arlene o.

ORANGE, Connecticut
U.S.A.


4 Updates & Rebuttals

Chris Ulam

Canonsburg,
Pennsylvania,
U.S.A.
Director of Customer service and Logistics

#2UPDATE Employee

Tue, August 05, 2003

Please contact me at 724-745-8300 and we will be happy to pay you. I will need copies of all documents required for the promotion. We are using an outside company for the processing. Sometimes they let rebates fall the=rough the crack. Please fax your info to 724-746-5035 and we will get right on it.


Chris Ulam

Canonsburg,
Pennsylvania,
U.S.A.
Director of Customer service and Logistics

#3UPDATE Employee

Tue, August 05, 2003

Please contact me at 724-745-8300 and we will be happy to pay you. I will need copies of all documents required for the promotion. We are using an outside company for the processing. Sometimes they let rebates fall the=rough the crack. Please fax your info to 724-746-5035 and we will get right on it.


Chris Ulam

Canonsburg,
Pennsylvania,
U.S.A.
Director of Customer service and Logistics

#4UPDATE Employee

Tue, August 05, 2003

Please contact me at 724-745-8300 and we will be happy to pay you. I will need copies of all documents required for the promotion. We are using an outside company for the processing. Sometimes they let rebates fall the=rough the crack. Please fax your info to 724-746-5035 and we will get right on it.


Chris Ulam

Canonsburg,
Pennsylvania,
U.S.A.
Director of Customer service and Logistics

#5UPDATE Employee

Tue, August 05, 2003

Please contact me at 724-745-8300 and we will be happy to pay you. I will need copies of all documents required for the promotion. We are using an outside company for the processing. Sometimes they let rebates fall the=rough the crack. Please fax your info to 724-746-5035 and we will get right on it.

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