- Report: #1399192
Complaint Review: All My Sons Moving Company - Colorado Springs Colorado
Reported By:
Anonymouslypissed -
Colorado Springs, Colorado, USA
Submitted:
Updated:
-
Author Confirmed
Why?
All My Sons Moving Company
4725 Town Center Dr. Unit C Colorado Springs, 80916 Colorado, USA
Phone:
719-208-8640
Web:
allmysons.com
Categories:
Business Rating:
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All My Sons Moving Company Extremely unprofessional, and dishonest Colorado Springs Colorado
My misadventures with All My Sons Moving Company. Please read or share if you know anyone thinking about needing a company to move their household goods. It started in UT where I got a quote for $4300 to move our things... mind you, Bo and I had packed everything in boxes and moved everything to the garage except for the couch, washer and dryer. I asked if there was anything I could do to cut down on the costs. Our POC (point of contact) told me he could get the price down to $3900. So we did as much as we could to keep the lower price point. When he came back to get the deposit, he told us that it would cost $4370. We had no other choice but to pay the higher price. I had called 3 people from their office asking questions about certain things, and our POC, and another employee never got back to me like they told me they would.
Bo took off an entire day of work to be there for the movers, and when they didn't show up at the time we were told, I called their office and was told we were on the books for the 22nd of September.... this was after I had repeatedly told them September 8th... repeatedly (yup said it again). I was told that they would have 2 movers out there with a truck in an hour and 15 minutes. They struggled with getting everything packed up, but managed to do so. They were supposed to come to the new house this morning. Bo had given them my number so they could call me when they arrived (as we were not living at the house yet). 8:30 and I still had heard nothing. I decided to head over to the house and wait on them, and to my surprise, they were waiting on me, but had never called. It turns out that there was only 1 mover for all of our things. I was totally dumbfounded. They had never allotted for a second person to come help him... I was pissed!! One of the employees from the CO office had called me to make sure that our mover was there.... usually I am a nice person, but this was seriously ridiculous! I told him what was going on and he assured me that they had someone on call to come help in about an hour then he changed it to a couple of hours. He also told me they did not accept personal checks... funny since that's what we used for our deposit. So I told him to charge it to my credit card, and hopefully it would go through, because I didn't have time to get a cashiers check.
After all of that, I ended up having to help our 1 mover move furniture into our house. Yup working for free after they got paid $4370 to do this. The only positive is that our 1 mover busted his a** for 3 1/2 hours with a 10 minute break. After signing paperwork I realized I had not seen our tv's. He almost forgot them in the truck and drove off with them! So that's my vent, all true, and I don't recommend using this company AT ALL!
