- Report: #1366469
Complaint Review: All My Sons Moving - Houston - Houston TX
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All My Sons Moving - Houston
9550 W. Wingfoot Rd Houston, 77041 TX, USA
Web:
www.allmysons.com
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All My Sons Moving - Houston Damaged my home, lied to me, terrible move. Don't USE THEM!! Houston TX
The sales Person talked a great story about how they were going to take care of me but in the end, they did $4,000 of damage to my home and the move went terribly. Clarence was their representative in Houston and the workers said he had been fired two times before but they kept hiring him back. They made sure they got the inventory tags on the boxes but he did not do anything about making sure the contract help did not damage the house during the move. I had a friend helping me with the move and after I drove off to my new home before it was finished, Clarence asked her if I had left money for tips. The sales person said not to tip, was included. Clarence demanded she call me and that I come back to bring tip money. When I didn't, he put my original paintings on the truck without even putting them in a blanket. I found that out at the destination when the door was opened and I luckily caught them!!!!
They said they would unload on Sunday so I rushed to the new house to meet them and then they did not show up because they could not get contract labor on Sunday. On Monday, they unloaded but put things in the wrong room many times. I have a gun safe with a removable door and they left without putting on the 125 lb door which I could not put on by myself. I watched them to make sure they did not damage the next home and they got very upset with me. They were most concerned about getting it out of the truck and leaving and not about having a happy customer.
After I determined that my old house was damaged, the sales person said she had management approval to get it repaired so I did. For months, I waited for a check, constantly texting her and calling. She kept telling me it was coming. After 5 months, I finally contacted her boss and he said she had never talked to them about it and that they would not pay for anything! I forwarded screen shots of her saying she had approval from them and that she was an agent of the company and their response was, "Tough, sue us."
DON'T EVER CONSIDER USING THIS COMPANY!!!!
