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  • Report:  #581522

Complaint Review: All Occasion Limousine - Mentor Ohio

Reported By:
Shannon - Willoughby Hills, Ohio, United States of America
Submitted:
Updated:

All Occasion Limousine
5665 Andrews Rd. Mentor, 44060 Ohio, United States of America
Phone:
(440) 257-8728
Web:
http://www.aolimousine.com
Categories:
Tell us has your experience with this business or person been good? What's this?
This company is a rip-off and I would recommend that everyone stays away from this company. They will take your money and not deliver on their services. They have TERRIBLE customer service and shouldn't be in business.

They also tack on fees that you don't owe and send you to a collection agency when you don't pay. How can you charge me for something I don't owe and than send me to a collection agency? Is that a company you want to deal with?

Not only do they charge you outrageous fees and tack on other fees, they don't even provide the services they promise you. And when you ask them about this they act like you did something wrong. You would think ordering a limo or a limo bus would be pretty straight-forward but not with this company.

If you decide to ignore this report and hire this company, than be prepared to lose your money and get annoyed when they screw up your order.


1 Updates & Rebuttals

daniel kaleal

mentor,
Ohio,
United States of America
Far from the truth

#2REBUTTAL Owner of company

Fri, October 26, 2012

Wow, I never knew this site exsisted.  One of our regular customers called us.  It's to bad this customer could'nt of called us and worked out his frustrations.

All Occasion Limouisne service has been around since 1991.  All costs and fees are disclosed before a credit card is taken.   We have serviced "MANY" people.  (thousands in fact ).   We also have an A rating with the Better Bussiness Bureu.  You may also check us out on TheKnot.com, Our web site is www.aolimousine.com  .  We look forward in serving you. 

The individual that wrote this (negative) report went overtime on his contracted run.  All Occasion limousine split the overtime in half and the customer still refused to pay.  He blammed the other people in the limo for the overtime and told us to collect off them.  Unfortunatly we only deal with the contracted party.  any questions, please dont hesitate to call us.   440-257-8728

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