- Report: #47398
Complaint Review: All Points Accommodations Aka All Points Travel Holiday Travel Rocus Resource - Seminole, FL 33772 Florida
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Author Not Confirmed
Why?
All Points Accommodations Aka All Points Travel Holiday Travel Rocus Resource
11125 Park Blvd., Suite 104-144 Seminole, FL 33772, 33772 Florida, U.S.A.
Phone:
727-399-8277
Web:
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Business Rating:
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All Points Accommodations Aka All Points Travel, Holiday Travel, Rocus Resource rip-off Seminole Florida
Company calls to offer a travel package Locks in at $299.00 per week at 4/5 star accommodation We booked a trip and had to cancell within the required time
Due to all the problems and bad customer service we have not be able to utilize this company.
They will not refund our fees, which total over $5,000.00, resevation fees and so on.
Our daughter and son-in-law booked a trip and went, it was a disaster. They had to stay at another hotel in the Bahamas since the one All Points booked them at was a 1 star accommodation. Bars on the windows, A/C only in the living room, out in the middle of nowhere.
They show you a book with all of the places they can accommodate you with and it looks nice.
Once you look at sites like www.weeklinks.com; you can tell they are not 4/5 star places.
Ron
White House, Tennessee
U.S.A.
Due to all the problems and bad customer service we have not be able to utilize this company.
They will not refund our fees, which total over $5,000.00, resevation fees and so on.
Our daughter and son-in-law booked a trip and went, it was a disaster. They had to stay at another hotel in the Bahamas since the one All Points booked them at was a 1 star accommodation. Bars on the windows, A/C only in the living room, out in the middle of nowhere.
They show you a book with all of the places they can accommodate you with and it looks nice.
Once you look at sites like www.weeklinks.com; you can tell they are not 4/5 star places.
Ron
White House, Tennessee
U.S.A.
4 Updates & Rebuttals
Molina
Dayton,Ohio,
United States of America
No you are not a good company!
#2Consumer Comment
Tue, May 01, 2012
Um, after receiving the snare (2 round trip flights promised for attending sales pitch) we just got the voucher info. in the mail. All Points Travel Promised 2 free round trip tickets yet upon reading the finer print on the voucher info. it is not free at all! This should absolutely be stated during the presentation. This company has scum written all over it! Beware.... they are not upfront.
Tyrone Gill
Dunedin,Florida,
U.S.A.
santiadgo r. agalla
#3Consumer Comment
Mon, April 27, 2009
I recently used allpoints accomodations to travel to panama city fl. We were booked in what they called a condo.Upon my arrival and stay my family and I found it to be more than satisfactory.The view,the condo itself was more spactacular than we imagined.I reccomend Allpoints to anyone.
Mary Johnson
Largo,Florida,
U.S.A.
WE are a reputable Business..
#4UPDATE Employee
Fri, April 24, 2009
We make every effort to ensure the properties our members stay at are good qualilty and well located. Our member satisfaction is very good. We also make every effort to ensure that members understand the contract thouroughly. We run a reputable business and take good care of our members!
Chip
Seminole,Florida,
U.S.A.
illing to resolve this and any issue providing the customer call
#5UPDATE Employee
Thu, February 19, 2004
In responce to the issue All Points strives to offer the best customer service in the industry and if there is any issue please contact us. In reference to the bahamas vacation it appears the resort booked was at www.chillingsworthcourt.com and if the website is reviewed you can plainly see this is not a 1 star accommodation. Condo's/Timeshares are not rated on a star system and any resorts we use are concidered deluxe accommodations. After reviewing the above listed website you can plainly see that the resort is not in the middle of nowhere and is in a location ideal for a vacation resort.Our website is www.allpointsaccommodations.com and we have no affiliation with www.weeklinks.com. All Points would be more than willing to resolve this and any issue providing the customer call in and request to speak with Ramo Saucedo or Chip Schoonover.
