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  • Report:  #1081048

Complaint Review: Allianz Global Assistance - Select State/Province

Reported By:
Steven - Jensen Beach, Florida,
Submitted:
Updated:

Allianz Global Assistance
Select State/Province, USA
Phone:
1-800-284-8300
Web:
Allianzassistance.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Do not lose your money ! Allianz Assistance Travel Insurance is a One-Way Street that will be happy to take your money but Never Ever Pays out when you have to change your Travel Plans. This is one of the best scams going . 

They tell you what you want to hear ., " If any changes come up and you need to change your Flight you are covered " 

well, that can NOT be farther from the Truth .....Don't belive me .....Then Waste your money ....and find out for yourself.. You Have been Warned .........

Steven



1 Updates & Rebuttals

Sarah

Richmond,
Virginia,
HelpTeam

#2UPDATE Employee

Tue, September 03, 2013

Dear Steve,

Thank you for taking the time to post as it gives us an opportunity to improve our product and services. I am very sorry that you were unhappy with the coverage your insurance policy provided.  While we have designed our products to cover the most common unforeseen situations our customers might encounter, not all events and situations are ones which trigger coverage in our insurance programs.

 

We want consumers to make an informed choice, which is why we provide a link to review the policy’s terms and conditions after purchase.  With this link, we offer a 10-day free look, so you can review the details and decide if the coverage will work for you.  If not, we give you a full refund on the policy.

 

If you have any questions about our policies or your claim, please contact 1-800-284-8300.

 

Regards,

Sarah, HelpTeam

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