Bridget
East Orange,#2Consumer Comment
Sat, March 11, 2006
hello concerning readers. well it's my with the update on what happened to me when i went to the bank. i went to the sovereign bank here in bloomfield NJ. I enter the bank,went into one of the rooms, and began telling a mrs. roberta about what occurred. she began cutting off my sentences before i could finish them, acting as though she couldn't comprehend what i was telling her, putting words in my month by saying,"so you did authorize the withdrawal," twisting the story backward and forwards, and began acting as though i was lying. she then called uo someone on the phone and then the two started interagatig me as though i was the crimal. I became so furius,to the point of swearing. Then it downed on me that i was ignorant enough in the whole situation and it was to to use my brains. I took a deep breath and calmly opened my cellphone, tapped a couple of bottons on it, and as she was rattling on, placed it on the desk openly. I then said very carmly," i have been explaining to you over and over that an unauthorized withdrawal was made from me account. Now, what was it you said again"? I only wish i could have taped the way her attitude did a complete 360. She thought started recording the conversation, when the truth of the matter is the phone wasn't even on. i shut it off before i entered her room. She then said," oh. your sayiny to me that you didn't authorize the withdrawal. oh my dear i was a bit confused. well, i have this frugalent claim from for you to file out. put everthing you know happenedon the form and someone will be in touch with you shortly.so that' how it all happened. i hope this issue can be quickly resolved.
Steve
Bradenton,#3Consumer Suggestion
Thu, March 09, 2006
Bridget, When you report this to your bank, do not tell them you gave up the information on your account, as they may consider this authorization. AND...For future reference...In case you haven't figured it out already.....NEVER give a collection agency ANY personal or banking information, especially over the phone. Many of these collectors are felons and drug addicts. Do you really want them having your bank information, SS#. and DOB? You NEVER even have to speak to an outside collector. JUST HANG UP. It is better not to deal with anyone on the phone. Always do business in writing. Good luck
Bridget
East Orange,#4Author of original report
Thu, March 09, 2006
i just read what you send me and i thank you for responding so quickly. i'm printing your advice as we speak. i work in N.Y. but my bank is in nj and i can't make it to the bank in time but tommorrow's thursday and the bank stays open late so i'll be flying like the wind to get there on time. i have'nt been able to eat or sleep since this occured. i 'm nearly all cried out but as i type this with tears running down my face i thank you from all that is good for helping the unknowing. i will be doing everything you told me to do. i'll try not to shed a tear, as sometimes people take that for a sign of weakness. i'll let you know what happened. from Mrs.,was trying to do the right thing.
Bridget
East Orange,#5Author of original report
Thu, March 09, 2006
i just read what you send me and i thank you for responding so quickly. i'm printing your advice as we speak. i work in N.Y. but my bank is in nj and i can't make it to the bank in time but tommorrow's thursday and the bank stays open late so i'll be flying like the wind to get there on time. i have'nt been able to eat or sleep since this occured. i 'm nearly all cried out but as i type this with tears running down my face i thank you from all that is good for helping the unknowing. i will be doing everything you told me to do. i'll try not to shed a tear, as sometimes people take that for a sign of weakness. i'll let you know what happened. from Mrs.,was trying to do the right thing.
Bridget
East Orange,#6Author of original report
Thu, March 09, 2006
i just read what you send me and i thank you for responding so quickly. i'm printing your advice as we speak. i work in N.Y. but my bank is in nj and i can't make it to the bank in time but tommorrow's thursday and the bank stays open late so i'll be flying like the wind to get there on time. i have'nt been able to eat or sleep since this occured. i 'm nearly all cried out but as i type this with tears running down my face i thank you from all that is good for helping the unknowing. i will be doing everything you told me to do. i'll try not to shed a tear, as sometimes people take that for a sign of weakness. i'll let you know what happened. from Mrs.,was trying to do the right thing.