- Report: #829954
Complaint Review: Allstate Appliance Repair - Internet
Reported By:
Savannah J -
Las Vegas, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Allstate Appliance Repair
89149 Internet, United States of America
Phone:
7023630302
Web:
www.allstateappliancelv.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Allstate Appliance Repair Unprofessional- incompetent and damaged my refridgerator and refused to rectify the damage, Internet
Incompentent, unprofessional servicemen. No follow up on parts status, date promised came and went. One week later... Finally when I called, they claimed to have part and will come to install. Gary, was too busy so he said some other guy will come out. Repairman came out, said he had wrong part, wrote new items numbers on my stainless refridgerator. Dropped the top piece and dented the corner.
claims it was already there- we witnessed it and called him on it, said he caught it in time. I contacted the main company telephone number and emailed photos. They called back and said he did not do it. would offer a $50 discount on the $400 bill. The replacement cost on the top of the 42' built in refer top poece is well over $50.. Avoid this company at all costs. I am calling Kitchenaid to refer me to an authorized service provider now.
claims it was already there- we witnessed it and called him on it, said he caught it in time. I contacted the main company telephone number and emailed photos. They called back and said he did not do it. would offer a $50 discount on the $400 bill. The replacement cost on the top of the 42' built in refer top poece is well over $50.. Avoid this company at all costs. I am calling Kitchenaid to refer me to an authorized service provider now.
1 Updates & Rebuttals
owner
LAS VEGAS,Nevada,
United States of America
dent on top plate on refrigerator
#2REBUTTAL Owner of company
Sun, March 11, 2012
hello my name is juan rivas owner of allstate appliance repair. dear reporter, i have a ripp off complaint by one of our customers. she called us for repairs . stimate on repairs 400 dollars for computer, we order the computer our cost 278.11 and then she calls and told us that she found a dent on the top plate and that she was going to call some one else , so she cancel me and didnot get paid any amount of money not even a service call . we never dented the plate of that refrigerator at all. please ask your client how did we ripp her off,if we are the one that got ripped with the part i dont need. please show me an invoice of this matter or if you cant prove it remove it from your report. thank you juan rivas
