- Report: #705848
Complaint Review: Allstate Insurance Co - Charlotte North Carolina
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Author Confirmed
Why?
Allstate Insurance Co
401 McCullough Dr Charlotte, 28262 North Carolina, United States of America
Phone:
1-866-404-0341
Web:
Allstate.com
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Allstate Insurance Co Allsate Indemnity Co. "Bait And Switch" Charlotte, North Carolina
Buyers Beware. Allstate Insurance has stooped to the "lowest of lowest" of sales gimmicks and buyers need to be aware.
While shopping for Insurance for new vehicle, I check a dozen of major brand Ins. cos and Allstate provided a great price for applicable coverage. So I went through the online process, paid 6 month premium "up front" and directly from my bank. Instant payment. (Note: did this 12 days in advance of Policy becoming active) 3 days before policy to go in effect, I receive a letter stating they need renewal documents from my current Ins. Co., copy of my current policy,proof of home ownership, copy of my current personal injury coverage. And I have 7 days and this will not guarantee my original quote will apply.
Now in 30 years of driving I've been covered by 2 Insurance companies and have had NO lapses of coverage.
After getting run-around from Allstates' "Customer Info Center" (800-787-0600), I contacted a supervisor and requested they cancel my policy and refund prior payment. The quote " well it will be mailed out and you should see it in 7-10 days". Which is another violation of Minnesota Insurance regulations.
After contacting State of Minnesota AGs office, they concur this is "Bait & Switch" and AG office has dozens of similar complaints - all ALLSTATE.
I hope no-one else falls for this unscrupulous sales tactic.
While shopping for Insurance for new vehicle, I check a dozen of major brand Ins. cos and Allstate provided a great price for applicable coverage. So I went through the online process, paid 6 month premium "up front" and directly from my bank. Instant payment. (Note: did this 12 days in advance of Policy becoming active) 3 days before policy to go in effect, I receive a letter stating they need renewal documents from my current Ins. Co., copy of my current policy,proof of home ownership, copy of my current personal injury coverage. And I have 7 days and this will not guarantee my original quote will apply.
Now in 30 years of driving I've been covered by 2 Insurance companies and have had NO lapses of coverage.
After getting run-around from Allstates' "Customer Info Center" (800-787-0600), I contacted a supervisor and requested they cancel my policy and refund prior payment. The quote " well it will be mailed out and you should see it in 7-10 days". Which is another violation of Minnesota Insurance regulations.
After contacting State of Minnesota AGs office, they concur this is "Bait & Switch" and AG office has dozens of similar complaints - all ALLSTATE.
I hope no-one else falls for this unscrupulous sales tactic.
