- Report: #1197191
Complaint Review: Allstate insurance - Irving Texas
Reported By:
Jeremy christopher -
Capitol heights , Maryland,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Allstate insurance
8711 N Freeport pkwy Irving, 75063 Texas, USA
Phone:
(800) 354-2172
Web:
Www.allstate.com
Categories:
Business Rating:
(0)
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Allstate insurance Allstate in castle key Allstate discrimination against speech impediment customer Irving Texas
October 15, 2014 my vehicle was vandalized and broken into at my residents, my vehicle insurance company is Geico they settle my damages with my car within days but for my stolen property I had to go through my renters police with Allstate I recieved a call from them the day of the incident and gave them my property list and was told after 2weeks that all that was needed was a police report and that I was responsible for obtaining it wish I found odd but I did it to cooperate and the report was written as a vandalism report and the stolen items were not on the first report, case #14-288-0759, on October 29 2014 I called the pg county police non emergency line and had them do a amendment to the report, Amendment case # 14-302-1289 as instructed by my claim adjuster "Markeith Bolden" and it took the county police a month to finish the report and I had to obtain it from the officer at the station because they were so backed up because of the holidays, when the report is sent in to him I was asked why isn't it typed and he acted like I was giving him a false report and that I would be contacted within a few day but on a recorded conversation October 29, 2014 he said that the claim was finish and all that was needed was the report and payment would be issued, then come to find out my claim was suspended because of the police report. I'm not being treated fairly and honestly I believe because I have a speech impediment they hold that against me And my claim and this is discriminatio! Do not go with Allstate insurance company!
