- Report: #107345
Complaint Review: Allstate Insurance - Jasper Alabama
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Allstate Insurance
Jasper, 35501 Alabama, U.S.A.
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Allstate Insurance Ripoff Looks For Loopholes To Avoid Paying Claims Jasper Alabama
I was staying at my aunt's home as a guest. During that time there was a break in and $10,000 worth of my property was stolen. The burglary only involved one room and items that belonged to me. Allstate, who insured my aunt, refused to consider the claim because my aunt was not home at the time. The agent on the policy said that the policy was not 'supported' since the agent who had issued the policy had retired.
This company is very creative in finding ways not to pay. The agent himself said that insurance policies are subject to interpretation. Allstate is definitely not 'the good hands people.'
A H
Jasper, Alabama
U.S.A.
This company is very creative in finding ways not to pay. The agent himself said that insurance policies are subject to interpretation. Allstate is definitely not 'the good hands people.'
A H
Jasper, Alabama
U.S.A.
2 Updates & Rebuttals
A H
Jasper,Alabama,
U.S.A.
Answer to Bob's Comments
#2Consumer Comment
Fri, September 10, 2004
Yes, this really happened. This is not any sort of scam or some made up story to besmear a supposedly reputable company. I have never sued anyone even though I have been in the position to do so a number of times and could have reaped quite a sum. Excessive litigation has made life more difficult in this country for everyone, but there comes a point where it unfortunately becomes a necessity. Everyone that has heard this story has had the same response, that 'they have never heard of a policy not paying, and a policy still is in force even if an agent retires'. And basically those are things that should be simple common sense or would seem to be. Due to the possibility of future litigation (bad faith), I am reluctant to expand on all the details here. The comment from the insurance agent on the policy being 'unsupported' was verbatim, even though his name was on the policy as the current contact agent. All of the items taken were serial numbered except one. I gave digital pictures of all of them and realistic replacement values to the police and detectives who investigated the burglary. I would really rather have my property back than the money that it represented. I have no idea of your court procedures there, but the amount of just the property loss involved exceeds small claims court bounds here by a large margin.
Bob
Albuquerque,New Mexico,
U.S.A.
Maybe more explanation needed
#3Consumer Comment
Wed, September 08, 2004
I have never heard of a policy not paying on a theft because the owner was not home. And because an agent retired does not cancel a policy, the policy is with the company not the agent. I just feel there is a lot more to this story that needs to be said for clarification to be believable. If this really happened you need a lawyer or small claims court, especially if the amount of items stolen was a provable $10,000.
