- Report: #750435
Complaint Review: alltel cell phone - casper Internet
Reported By:
deborah -
casper, Wyoming, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
alltel cell phone
casper, 82601 Internet, United States of America
Phone:
1 800 672 2051
Web:
www.alltellcircle.com
Categories:
Business Rating:
(0)
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alltel cell phone at&t cell phones alltell over charges for sub-standard phone casper, Internet
alltell sold out to at&t and i have had nothing but trouble first alltel said i broke the contract and are charging me a cancellation fee, when they are the one who sold to at&t. then i was given several sub-standard phones. I have been to the store several times in Eastridge mall trying to correct the problems to no avail. then At&t is trying to charge me $527. a month for less service then I paid alltel $340. per month for.
I have signed statements from store employees saying my bill would be $200.00 per month but still I receive bills via internet and mail demanding $527. for less than one month in addition alltel wants over $600. for the last month with them. I did not sign a contract with at&t agreeing to pay $527. a month for service. I showed the employees at the store how the phone malfunctioned and the outrageous bills and they said they could not do anything about it.Finally they shut off my service on 7-7-11 which is fine with me because the phone was not working and the price is outrageous
I have signed statements from store employees saying my bill would be $200.00 per month but still I receive bills via internet and mail demanding $527. for less than one month in addition alltel wants over $600. for the last month with them. I did not sign a contract with at&t agreeing to pay $527. a month for service. I showed the employees at the store how the phone malfunctioned and the outrageous bills and they said they could not do anything about it.Finally they shut off my service on 7-7-11 which is fine with me because the phone was not working and the price is outrageous
