John
Louisville,#2Consumer Comment
Thu, August 14, 2008
It could be that you have a family plan with a fixed # of minutes and one-or more family members are going over the allotted free time....then 40 cents per minute charges kick in. If this is not the case, you need to get a paper bill and dispute all the extra charges to your account with Alltel. If you don't get anywhere, file charges with the Attorney General of Arkansas (this is where Alltel is located). The bad news: All cell carriers are really terrible about not letting you out of your contract early for any reason. They're quite merciless here. If you have five phones under contract you'll probably have to pay five times whatever the contract termination fee is. If you are in a bind and you need a cell phone, get a pre-paid Net10 tor T-Mobile