Complaint Review: alphaflightguru.com - Internet

My expeirence was pretty smooth 

I didnt really look into the accredations but my ticket to Dubia was upgraded to Business class for a third of the price of what I would pay online. 

They lived up to their statement. 

"Alpha Flight Guru brings personalized guru service to the search for cheap business class tickets and cheap first class tickets to destinations from Europe to Asia to Australia and beyond. Not only do we offer discounted airfare, but we also provide all of our clients with their very own guru to make sure they get the personal, white-glove treatment they deserve.

Our expert gurus will work with you to find unpublished discount fares, both business class and 1st class tickets, to cities like London or Paris, New York or Los Angeles, Melbourne or Sydney.

If you are looking for cheap business class to London, discount first class to Singapore, or the kinds of airfare deals on business class to India that only a top-rated airline consolidator could find… have a personal guru do the hard work for you!"

Responding to the head of Alpha flight. I will buy airline tickets from you but if they are cancelled by the airline and I have to pay for tickets at check in Will you re em ruse me the difference in the cost of buying a ticket from you and the cost of a new ticket purchased at check in because the airline has dreamed your ticket void.

they claim to be in IATA and ARC travel associations, first off they are not associations- fishy smell one that they dont know that.

They are the accreditaion organizations for Agents to do ticketing, you claim to be in both, thats fishy smell number two.

You display thier logos giving the impression you are accredited by both, yet I cannot find any accredited number for AFG in either organization. Fishy smell number three.

So if it smells fishy it usually is.

This issue was a misunderstanding, and everything was resolved to the satisfaction of the customer. 

As a founder of AlphaFlightGuru.com I'm here to make sure we deliver great customer service and take care of each and every customer.We invite anyone with a question or complaint to call me directly on my cell phone 24 hours a day 7 days a week at 801-769-6769 or email me directly at [email protected]. 

AlphaFlightGuru.com was founded by a dedicated team of entrepreneurs to help serve travelers flying internationally in business and first class on the world's best airlines to save 30-70% off with the combination of consolidator fares and our expertise in helping them redeem their  We are proud members of the BBB and have ZERO complaints in the last 3 years with an A rating. Our company is Licensed, Bonded, and Insured to the tune of over $2 Million dollars, which protects you 100%. 

Payment for services is with all major credit cards which provide 100% protection to get what you pay for per the airline and travel provider terms and conditions. We are members of several travel agency associations including ARC, ASTA, and IATA to name a few which all require compliance with their terms and conditions. We are happy to answer questions, resolve any concerns, and provide a list of references about our services. See news articles about us at http://alphaflightguru.com/alpha-flight-guru-in-the-news inlcuding CBS MoneyWatch, Chicago Tribune, and the San Francisco Chronicle as well as our research paper published on CFO.com about how our services have helped save executives 30%-70% off business and first class flights and over 10% off their entire travel budget. 

Our team has over 30 years in the travel industry and have served over 100,000 business and leisure travelers, primarily flying in business and first class, and as of today there are only 3 complaints on this site, which is 99.988% positive. You can see testimonials of our raving fans that are our clients on our Facebook page: https://www.facebook.com/pages/AlphaFlightGurucom/

We pledge to give amazing customer service, resolve complaints as fast as possible, and I'm offering to have you contact me directly if there are issues so we may resolve them fairly per the terms and conditions of the service and travel providers we work with - and to go above and beyond when possible to provide GREAT customer service.

Thank you! 
Tim Gibson
Founder, AlphaFlightGuru.com
"Enlightening Business Fliers"