;
  • Report:  #1420687

Complaint Review: Always Deals - Avenel New Jersey

Reported By:
Fred - Sister Bay, Wisconsin, United States
Submitted:
Updated:

Always Deals
2323 Randolph Ave Unit 4 Avenel, 07001 New Jersey, United States
Web:
newegg.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Always Deals sells through the Newegg website. Newegg has always been good so I ordered a used MacBook from them. They sent a dead computer then when I asked to return it they made no offer to pay shipping so I had no choice and sent it back paying $18 to do so, then they said they would have sent a return label but now they couldn't reimburse me for returning it. One person on the phone said she would send something to make up for it, but they never did and they still refuse to reimburse me for the $18. Do not buy from them, you can't trust them. Newegg should ban them from their site.



8 Updates & Rebuttals

Rob

Derwood,
Maryland,
United States
Nice surprise!

#2Consumer Comment

Wed, August 28, 2019

I just bought my first DSLR for a great price and when the package arrived I realized it was actually a kit that includes tripod, case and sd card!!! Best surprise ever, thank you! :D


Mark C.

New York,
New York,
United States
QUICK SHIPMENT AND ZERO PROBLEMS

#3Consumer Comment

Sat, August 17, 2019

Placed my order on a Monday and it was delivered by Wednesday. I didn't have any of the problems anyone else has accused them of. 100% Recommendable


Daniel M

Knoxville,
Tennessee,
United States
Good experience!

#4Consumer Comment

Mon, August 05, 2019

Finally an online store that keep their promises and help you when you need it! You got a loyal customer.


Greg

Denver,
Colorado,
United States
Great Deals!

#5Consumer Comment

Wed, July 10, 2019

I bought a couple of things and everything was perfect. I received my order earlier than expected and the items were in good shape.

Will repeat for sure.


Greg S

Denver,
Colorado,
United States
Great deals!

#6Consumer Comment

Wed, July 10, 2019

I bought a couple of things and everything was perfect. I received my order earlier than expected and the items were in good shape.

Will repeat for sure!


Andrew

Ocean Gate,
New Jersey,
United States
My experience was great

#7Consumer Comment

Wed, May 15, 2019

My experience with dealing with their customer service team was great.  The product came perfectly but in my stupidity I realized I had ordered the wrong thing.  Calling customer service was a breeze and they were able to sort out the situation for me very quickly and didn't charge me for shipping the item back to exchange.  The staff was very helpful, polite, and courteous at all times.  I really felt appreciated as a customer.


Tina

Linden,
New Jersey,
United States
Excellent Shopping Experience

#8Consumer Comment

Wed, May 15, 2019

I've made a few purchases since before Christmas until now and I haven't had any issue with the products or shipping.  It's been a great experience each and every time and I will be shopping with them again soon for my son's college laptop.


Jeff

SEASIDE HEIGHTS,
New Jersey,
United States
Always a pleasure

#9Consumer Comment

Sat, May 11, 2019

I've made many purchases over the years with Always Deals and I've never once had a negative experience.  The products are always immaculate and the rare times when I'm in need of customer service, they are always extremely helpful and courteous.  10/10 electronics retailer all day long.  

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//