- Report: #49006
Complaint Review: Alyon Technologies - Norcross Georgia
-
Author Not Confirmed
Why?
Alyon Technologies
PO Box 923299 Norcross, 30010-3299 Georgia, U.S.A.
Phone:
800-269-6356
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Alyon Technologies unauthorized & illegally downloaded software and dialup connection to adult site, billed for site costs and long distance charges. These people need to be stopped. Norcross Georgia click here for EDitor's comment; Alyon's efforts to resolve complaints and click here to read Alyon's response
They hacked into my computer and downloaded/installed an automatic webdialer to connect to "PREMIUM WEB CONTENT-ADULT" with phone number 201-553-4709. I did not authorize this action and was unaware that it was going on until the dialer kept dialing.
It was very noticable since I have a high speed cable connection and don't use a dialup. I couldn't stop it; everytime I deleted it, it popped back up and dialed again. Finally, I went into Control Panal & found the "mini-webdialer". Once I removed it, the dialing stopped.
In addition to a bill from Alyon for $29.34, my regular phone bill carried a page from USBI, the billing agency for WorldXChange, the long distance carrier used to download and dialup from Solomon Islands. The charge for that was $47.54.
You know you're dealing with (censored)when they print on their bill how the service had to have been authorized by you for it to happen. Bull! That was on the bill from Alyon. Then my call to investigate the USBI charges required me to listen to a broken-English person read the same disclaimer. These people need to be stopped.
Hannah
Staunton, Virginia
U.S.A.
It was very noticable since I have a high speed cable connection and don't use a dialup. I couldn't stop it; everytime I deleted it, it popped back up and dialed again. Finally, I went into Control Panal & found the "mini-webdialer". Once I removed it, the dialing stopped.
In addition to a bill from Alyon for $29.34, my regular phone bill carried a page from USBI, the billing agency for WorldXChange, the long distance carrier used to download and dialup from Solomon Islands. The charge for that was $47.54.
You know you're dealing with (censored)when they print on their bill how the service had to have been authorized by you for it to happen. Bull! That was on the bill from Alyon. Then my call to investigate the USBI charges required me to listen to a broken-English person read the same disclaimer. These people need to be stopped.
Hannah
Staunton, Virginia
U.S.A.
