- Report: #908351
Complaint Review: Amazon.com - Internet
Reported By:
William -
Woodstock, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Amazon.com
Internet, United States of America
Phone:
(800) 201-7575
Web:
Amazon.com <[email protected]
Categories:
Business Rating:
(0)
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Amazon.com Amazon Payments RV Purchase Guaranteed By Amazon Scam Internet
I responded to an ad listed on Craigslist for the purchase of a 2000 RV, specifically a Jayco 2000 Designer. The seller advised that he or she transacted business through Amazon Payments, a highly regarded and well known division of Amazon.com. I checked (via internet) Amazon Payments and learned that they have a buyer protection program that provides assurances that buyers money is held until buyer receives merchandise and advises Amazon Payments that the receipt is satisfactory and then authorize Amazon Payments to release buyer funds. With a reputable firm like Amazon handling a transaction, I followed the directed emailed to me and wired $5900 to a bank in England (Barclays or something like this).
I received a confirmation email indicating funds had been received and that the transaction was being authorized. I contacted "seller" and advised him or her of transaction and requested delivery information. I was advised that the vehicle would be delivered on July 3rd. When it was not, I contacted "seller" again and was advised that delivery was delayed and would take place on July 4th. It wasn't.
I contacted Amazon.com and Amazon Payments customer service and requested their investigation since I had received a "guarantee" from them. They advised they had no record and suggested we had been victims of fraud. I contacted Amazon.com and Amazon Payments again and requested access to their fraud division and was sent a terse reply that said too bad about the experience but we have no role in this--even though the correspondence I received via email had addresses like amazon,com or amazon payments.com. The fact that this information was being used convinced me the transaction was reputable.
Buyers should beware of advertisers on craigslist who use reputable firms as shields for their crimes. I am reporting this incident to craigslist as well.
I received a confirmation email indicating funds had been received and that the transaction was being authorized. I contacted "seller" and advised him or her of transaction and requested delivery information. I was advised that the vehicle would be delivered on July 3rd. When it was not, I contacted "seller" again and was advised that delivery was delayed and would take place on July 4th. It wasn't.
I contacted Amazon.com and Amazon Payments customer service and requested their investigation since I had received a "guarantee" from them. They advised they had no record and suggested we had been victims of fraud. I contacted Amazon.com and Amazon Payments again and requested access to their fraud division and was sent a terse reply that said too bad about the experience but we have no role in this--even though the correspondence I received via email had addresses like amazon,com or amazon payments.com. The fact that this information was being used convinced me the transaction was reputable.
Buyers should beware of advertisers on craigslist who use reputable firms as shields for their crimes. I am reporting this incident to craigslist as well.
3 Updates & Rebuttals
The Outlaw Josey Wales
Golden Meadow,United States of America
coast
USAQuestion for William
#3Consumer Comment
Sun, July 08, 2012
What part of the following alerts posted on craigslist do you not understand?
DEAL LOCALLY WITH FOLKS YOU CAN MEET IN PERSON - follow this one rule and avoid 99% of scam attempts.
AVOID DEALS INVOLVING SHIPPING OR ESCROW SERVICES and know that ONLY A SCAMMER WILL "GUARANTEE" YOUR TRANSACTION.
How to recognize a vehicle scam attempt on CL:
Shipping a vehicle to you is suggested by seller
Payment by Western Union or a money wire is requested
Offers to ship a vehicle are virtually 100% fraudulent
Do not buy vehicles sight-unseen, regardless of low price. The vehicle does not exist, and any money you send will be lost.
Not enough red flags for you? Hey it's only $5900.
GeorgeV
Virginia,USA
very common
#4Consumer Comment
Sun, July 08, 2012
this is a common thing on the internet, people make up stories of selling something cheap then send you a fake receipt that they made up on their computers, you then wire money thru western union or other untraceable means.
amazon had nothing to do with it, when you received the receipt you needed to call amazon and verify the receipt thru them otherwise its just a paper you can wipe with.
this also happens with paypal frequently.
i sure hope you didnt use western union or another untraceable means to send money that you cant get back.
there is no vehicle, dog, or excellent deal only a scammer trying to get you to send money somewhere in their network of scammers.
