Andrea
Salt Lake City,#2UPDATE Employee
Tue, April 29, 2003
As quoted directly from for sales script: I have your companys file in front of me and I understand you may have listed with a Business Directory/ Registry in the past. What Im offering you is a more cost effective way for your company to market and advertise your business. ARI does not call to re-list an existing order unless they have ordered with us in the past I am sorry if this company misunderstood the reason for our call. That is why we have a two-call process for all sales here at Ambus Registry Inc. The first call is always to inform the potential client of how being on our Registry benefits the company and how our CD-Rom is a beneficial marketing tool. We have incorporated this practice to ensure that our clients understand what is being ordered, its price, and when the invoice and / or product will be received. We do this in such a way that it cannot be misinterpreted. This call is recorded with the clients knowledge to ensure there are no errors on our end. I am sure that this person has not heard the tape confirmation for if they had this report would not have been written. As for their comment about being rude: I wonder if their boss is aware of their actions and or if this is something they do on a regular basis.