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  • Report:  #1197546

Complaint Review: American Express Bluebird Card - Nationwide

Reported By:
kcredpixy - Springfield, Missouri,
Submitted:
Updated:

American Express Bluebird Card
Nationwide, USA
Phone:
1-877-486-5990
Web:
www.bluebird.com
Tell us has your experience with this business or person been good? What's this?

 

American Express rmisepresented their Bluebird Debit Card as a card that doesn't require a credit check or a start-up payment for approval-only some personal information that can be verified. That's not what it really is. These scammers took my driver's license number, birthdate, full social security number, phone number, and physical address and skated. They did not issue the pre-paid debit card, even though all my personal information was correct and I answered the security questions correctly. Instead they sent a curt e-mail saying they were unable to approve my application. They weren't able to give me a reason-of course-because there wasn't one. Since they allegedly don't even do a credit check it couldn't have been that. Everything on my application should have checked out.

 Additionally the application process took several hours because their software kept giving me an error message. Took 2 hours and 3 tries to get a customer service rep who spoke English, would listen, and knew what to do about their online application not working.

I've since discovered numerous horror stories about this outfit not giving their Bluebird cardholders access to their own money, so at least that didn't happen to me.

Everybody they rip off or otherwise scam needs to report them to the New York State Attorney General. It looks like this is a consistent problem. 

 This debit card may have even been a good deal in the past but applying for it now or depositing funds with them seem to be huge risks of which the public needs to be aware.

To be clear: This complaint is ONLY about the American Express Bluebird Debit Card and does not apply to any other American Express cards. 

 



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