- Report: #142939
Complaint Review: American Express Brokerage Services - Minneapolis Minnesota
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American Express Brokerage Services
americanexpress.com/brokerage Minneapolis, Minnesota, U.S.A.
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American Express Brokerage Services Ripoff! Outrageous Margin Call Fees, HORRIBLE Customer Service!! Minneapolis Minnesota
American Express Brokerage Services RIPPED ME OFF!!
Excessive fees, bizarre margin calls (sold $240 worth of stock, charged me $75 fee for the margin call, then issued another margin call for $140 the next day).
Tried to discuss this issue with customer service, but they had huge wait times (basically wanting customers with problems to simply hangup), and when I finally got through, they promised to look into the matter, and never got back with me.
All the people involved were either rude, had poor customer service skills, and never called back when they said they would.
I am transferring all my stocks and bonds out of American Express Brokerage, and would highly recommend that if YOU have a brokerage account with them, that you also immediately transfer to a low-cost brokerage like (names deleted, see link below) or whatever. AmEx was a HORRIBLE EXPERIENCE that cost me dearly in WASTED TIME & RIP-OFF SERVICE CHARGES and weird MARGIN CALLS.
I would never do business with them again under any circumstances.
Brett
Lansing, Michigan
U.S.A.
Click here to read other Rip Off Reports on American Express
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Excessive fees, bizarre margin calls (sold $240 worth of stock, charged me $75 fee for the margin call, then issued another margin call for $140 the next day).
Tried to discuss this issue with customer service, but they had huge wait times (basically wanting customers with problems to simply hangup), and when I finally got through, they promised to look into the matter, and never got back with me.
All the people involved were either rude, had poor customer service skills, and never called back when they said they would.
I am transferring all my stocks and bonds out of American Express Brokerage, and would highly recommend that if YOU have a brokerage account with them, that you also immediately transfer to a low-cost brokerage like (names deleted, see link below) or whatever. AmEx was a HORRIBLE EXPERIENCE that cost me dearly in WASTED TIME & RIP-OFF SERVICE CHARGES and weird MARGIN CALLS.
I would never do business with them again under any circumstances.
Brett
Lansing, Michigan
U.S.A.
Click here to read other Rip Off Reports on American Express
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
