• Report:  #1624

Complaint Review: American Express - Moundsville West Virginia

Reported By:
- Boyds, MD,

American Express
P.O. Box 1195 Moundsville, 26041 West Virginia, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I sent $1000 to American Express Membership Banking on March 1, 2000 in response to a mail promotion. To date I have heard nothing back concerning the whereabouts of my money or whether an account has been opened for me. I have tried to call the American Express "customer service" line repeatedly, but have never succeeded in getting through the hold queue despite waiting, in one case for more than 40 minutes. I e-mailed their customer service on the web, but have heard nothing back from them.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!