- Report: #1373615
Complaint Review: American Express - Nationwide
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Author Not Confirmed
Why?
American Express
Nationwide, USA
Phone:
877-486-5990
Web:
Bluebird.com
Categories:
Business Rating:
(0)
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American Express Bluebird Card ,only available at Walmart stores, AmEx closed my prepaid account WITHOUT investigation of account theft! Nationwide
Bluebird is a joint venture between American Express and Walmart. I had almost $400 in fraudulent charges that appeared on my card, which wiped out my disability benefits in a matter of a couple of weeks. Apparently, someone made a duplicate of my card because it was used in a Walmart store as well as some online purchases. When I reported this to American Express, within a few days, they closed my account with no explanation and told me that I could never have another account with them. One of the purchases was Domino's Pizza. How simple would it have been to investigate the pizza delivery or pickup? I thought I would be safe because of the awesome reputation that American Express has always had. I suppose that has gone down the toilet with my money...
