- Report: #336479
Complaint Review: American Freight - Tallahassee Florida
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American Freight
3170 W Tharpe St, Tallahassee,FL Tallahassee, 32811 Florida, U.S.A.
Phone:
850-504-1000
Web:
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American Freight I was sold and inferior low quality product. I was brushed off when I requested help. Tallahassee Florida
I brought a bedroom set from American Freight last year. It included a full bed set with head board and mattress along with dressers and end tables. I also brought end tables and a coffee table for my living room set. From the very beginning I loved what we had gotten. We were fresh out of college so we really had to save to get this inexpensive set. With in 3 months of our purchase our bed began to squeak. Not a small squeak on one part of the bed but a loud squeak that happens no matter where you sit on the mattress. It is so loud that our neighbors can hear it downstairs through the floor. We cant sleep at night and they cant either because when ever we turn over in the bed it is so loud it wakes you up. We almost rather sleep in the den on our couch (not from American freight). The second thing that drives me crazy is that the rolling/sliding drawers. They are almost all broken. When the first one broke we decided to take out half of the clothing out of the drawers and hung it in the closet to prevent it from happening again. But drawer by drawer they all are broken and damaged. We tried to get the company to help us find the manufacturer to replace the parts but they said they could not help us. We even tried to replace the parts from pieces from Home Depot but the way the dressers are built is so acquired I doesn't fit. Last but not least when we decided to move my husband went to take the glass off the coffee table and it literally exploded in his hands. He didn't tap it shake it or do anything. I was standing right there and I could not believe my eyes. He lifted the glass off the table and when he stood up straight it shattered into many small pieces. It was so odd that we decided to look it up on the Internet to see if anything similar had happen to other people. It's actually a quite common occurrence in very cheaply manufactured glass. If I could do it all over I would save for a few more months and buy something of better quality. If I had, maybe I would be able to sleep at night. Literally.
Tiffany
Orlando, Florida
U.S.A.
Tiffany
Orlando, Florida
U.S.A.
1 Updates & Rebuttals
Chris
South Daytona,Florida,
U.S.A.
You must be talking about the wrong company.
#2Consumer Comment
Mon, December 01, 2008
I have been shopping at american freight for the past few years. i filled my entire house with their furniture and saved myself thousands of dollars in doing so. I have had no serious problems thus far (knock on wood) and for this reason will continue to refer my friends and family (all of whom had no regrets) to american freight. You must have bought something in the clearence section or from a different american furniture store altogether???
