Anonymous
Lakecharles,#2Consumer Comment
Thu, May 21, 2009
I have had 2 or 3 loans with american general and have not had a problem with them. yes the interest rate is very high you must read all documents before you sign anything. First american general should be explaing everything to you how much the interst rate will be how much yr note should be and so on. The bottom line is if you dont want high interest rates then dont go to a finance company go to a bank there interest rates are a lot lower. Dont blame the messenger cause he delivered yr message. read before you sign anything whether its a finance company or a bank or anything else.
Manny
Kokomo,#3UPDATE Employee
Mon, May 18, 2009
Finance companies are not banks or credit unions and always have higher interest rates. Did someone force you to get that high interest loan or refinance it? Did you not see the interest rate on the first page of the note? They must have the current note's signature and how much you agreed to borrow in principal and payments. It is standard practice in most finance companies to give customers back their signed note papers once the loan is settled. I'm sorry that you are disatisfied, but this does not seem like a valid complaint.