Jodi
Cincinnati,#2UPDATE Employee
Thu, February 19, 2009
You admit that thier was no mechanical failure to the unit. It was just being smothered by dirt. Customers are told to keep thier appliances maintained. ITS IN THE CONTRACT. The service tech could not clean it for free, and it is not covered. The $55 was for his time and knowledge. He was right. SHAME on you for not understanding how things work in the world. We are a subcontractor for AHS. We have many of our own customers who do not have warranties and pay out of pocket. We would have offered to clean the frig out for a cost. Don't you believe that people should get paid for the work they do?