they never answer the phone without a 30 to 55 min hold time and than a lot of disconnects so you have to start over. They send you to another line with another hold time all to make you just get made and hang up and start over so delay any chance of getting any work done!! Then the send someone who does not do or work in your area or ever never even gets back with you the Contractors have these companies just as much as the customers do too! All a gimic to make you pay and never let you get work done ! take the money and never get a claim taken care of.! SOOO SOOO frustrated with all of them, I have tried them all it is a Pattern of Practice for them!