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  • Report:  #1199100

Complaint Review: American Homes 4 Rent - Nationwide

Reported By:
JXC2010 - Charlotte , North Carolina,
Submitted:
Updated:

American Homes 4 Rent
Nationwide, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

We have been a model resident of American Homes 4 Rent in Charlotte NC for over 2 years. We decicided to move into a different home after several rent increases every renewal. They will always increase your rent regardless how long you have been with them. During our move out inspection the AH4R inspector looked at the house we were moving out of. During this inspection she stated this was one of the best move out conditions she has seen. We had the home  and carpets cleaned professionally. We painted all the rooms with the paint, they (AH4R) supplied us. We had one item that we may get charged for the stove door was not closing properly after a detailed cleaning. The inspector stated she we had NO CONCERNS and the home was is great condition. After 30 days without a responce about our deposit. We made 4 calls and finally got someone to talk with us. The agent claimed they have not processed our deposit refund beacuse we did not provide a forwarding address. THIS WAS A TOTAL LIE AND COVER-UP BY AH4R. We supplied the address during the post inspection and on the directly to this company twice. We actually moved from one AH4R to another house of AH4R. They knew the forwarding address. NONE THE ITEMS BELOW WAS SEEN DURING THE POST INSPECTION. FYI, WE DID SECERTLY RECORD THIS POST INSPECTION.

We recieved a email the same day with with several deductions: My comments in yellow.

Please see below the list of itemized Tenant charges: 

Security Deposit                                $1175.00 

·         Repair Oven Door                             $75.00 ( we can accept as our fault)

·         Replace HVAC Filters/Bulbs           $40.00 (every bulb was working on post inspection)

·         Touch Up Painting                           $175.00 (we painted the home prior to post inspections)

·         Cleaning                                               $87.50 (home was 100% cleaned by us)

·         Weed/Mulching                                $62.50 (Some plants died from cold weather)

                                                                                                                               

If you need any further information, please contact our office at (704) 897-6310.

 

Sincerely,

 

Thank you,

 

Tim Caryl



1 Updates & Rebuttals

Misha

LITTLE ELM,
Texas,
Unethical, Malicious Company

#2REBUTTAL Owner of company

Mon, January 19, 2015

I am so sorry this happened to you all, I know first hand how it feels to do everything on your end and American Homes 4 Rent does not hold thiers. This is the most Malicious company I have ever delt with. American Homes 4 Rent is all about screwing people out of their noney. I m just sorry you are Leasing from them again. Good luck to and you rfamily.

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