- Report: #568080
Complaint Review: American Platinum Financial Services - Scottsdale Arizona
Reported By:
Kimberly -
Hale, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Platinum Financial Services
17767 N. Perimeter Dr. Scottsdale, 85255 Arizona, United States of America
Phone:
8665368187
Web:
www.americanpfs.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Platinum Financial Services Another mortgage scam on the rise Scottsdale, Arizona
My fiance and I were falling behind on our mortgage payments I called the first company that popped up. His name was James he seemed very sympathetic to my hardship and like he really wanted to help me, I gave him all of our financial information my hardships and he said he could help me for $1850.00 and promised me that he could find a lender that would take my mortgage and fix my interest rate at a fixed rate and also lower my payments $200-$300 PER MONTH, sounded like a good deal I then asked do I make my monthley mortgage payments in the mean time he said he couldn't tell me not to but the further behind I was on my payments the better it would look for the pending lenders. THANK GOD I googled them first before I sent them money, but I did give them my bank information and had to close out my account and open another one to ensure they would not take money out of my account. I would like to thank everyone who shared their stories and experiences so that I did not have to suffer as they did. THANK YOU!
1 Updates & Rebuttals
Patrick J.
Billings,United States of America
ripped off
#2Consumer Comment
Thu, October 28, 2010
I also received the offer to make my mortgage payments lower. What a scam.
I explained that I only would proceed if the payments were guaranteed to be lower. I also assured them I had not missed any payments and would not intentionally do that. I also said I was not interested if the lower payments would be added to the end of my mortgage.
They assured me the whole process would be done within 4 months. 9 Months later, I finally got an offer. They would lower my payments for 4 months and those would be added to the end of my mortgage. PFS told me it was because I hadn't missed any payments. Once they got there money from me, all bets were off. Each time I called them, they just repeated, that it was taking so long because I hadn't missed any payments. They no longer stood behind any of their comments or promises. They just drag it on and on. They got almost $4,000.00 from me. If there is a class action suit pending, I'd sure like to be a part of it. I have copies of all correspondence from and to them.
The people who i dealt with the most were Elizabeth Bounds, (I believe she also goes by the alias of Sylvia Bounds), Pamela Stone, Michelle Diumenti, Amanda Locke, and the most creatively devious was Shane Clare. He is the first one I spoke with and I also contacted him at other times when I had concerns and he was very good at assuring me all would be fine.
Once they had my money, the rest was just stall tactics.
They have hurt me financially, but I will recover. There are many folks who these types of people just destroy. They need to be stopped and punished for this crime.
Patrick D. Jones
