Joseph
Seffner,#2Consumer Comment
Sat, October 23, 2004
While I understand the Merchandise has been received by those who have rebutted my original comments posted above, I do state for the record this entity was very unprofessional in making their Customers satisfied with communication regarding status of publication and receipt of our poetry and plaques. I will also state for the record I have received the Merchandise I ordered. However, as stated in my original complaint to www.ripoffreport.com, there were no return correspondences to my many queries of status regarding my order and publication. You, the general public, are satisfied with this mediocrity in Customer Service? I am not. Please know I had to contact the Attorney General of Maryland and speak to him via telephone and have a Case Number before I could get any kind of *real* update from A. P. S. of what was going on with my Merchandise order! Also, per my original complaint: I contacted the B.B.B., the U.S.P.S, the F.B.I., and my local media. In November of 2003 I placed my order; I did not receive my Merchandise until early Summer. Does this journey of receiving ordered Merchandise sound like professional and timely Customer Service to you? I say No. Therefore, I implore you to think twice before you use this entity to publish your work while they take your hard-earned monies. Please do not forget the anguish in wondering if you were "ripped off!" Do you, the Customer, deserve this? I think not.
Thomas
New Castle,#3Consumer Comment
Fri, October 22, 2004
I to sent in a poem to the American Poets Society and felt I was being ripped off due to the lack of response and not receiving the product which I had ordered. After some time and several faxes sent into the organization I received my product. After looking at all of the poems published in the book "A Treasury of American Poetry" I understand the delay in the receipt of the procuct. I am very satisfied with the end result.
Jennie
Sunnyside,#4Consumer Comment
Tue, September 14, 2004
I am responding on the side of the American Poets Society. It took a while but I did recieve my book titled "Treasury of American Poetry" I don't know why these people are calling The American Poets Society a rip off. At first yes I thought I was being ripped off. But I realized it takes time to fill a book with hundreds of poems, then it takes even more time to put the book together and publish it. I now am a proud owner of the book which contains hundreds of peoms including my own. If any one still feels like they are being ripped off just be patient and you to will most likely recieve your book when possible. I, myself, was embarassed for the way I acted towards charles. I am sorry Charles. And I hope to be forgiven. I have my book and read it frequently.
Joseph douglas
Seffner,#5Author of original report
Sun, March 07, 2004
Like Linda in her complaint, the book I submitted my Poetry for publication is entitled "A Treasury of American Poetry" ISBN: 0-9743429-4-7. This Book was scheduled for publishing in December of 2003 with receipt by us in late January of same book. "This is to confirm that we received and processed your order for 1 book and 1 plaque for a total of $84.50. For each item there is $7.80 charge for Shipping & Handling. The plaque cost $38.95 and the book cost $29.95. Thank You Staff @ American Poets Society" Above see the electronic receipt I received on 11/12/03 from Charles and American Poets Society.