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  • Report:  #770945

Complaint Review: American Van Lines East - Tampa Florida

Reported By:
rippedoffbygilandamericanvanlinesea - mystery, Other, United States of America
Submitted:
Updated:

American Van Lines East
9524 North Trask St. Tampa, 33624 Florida, United States of America
Phone:
813-269-9555
Web:
www.americanvanlineseast.net
Categories:
Tell us has your experience with this business or person been good? What's this?
Do not use this company.  They lure you into a low estimate, then once they have already loaded your furniture they come to you with more than double amount to pay, and they won't give you your furniture back unless you pay their price.  They promise a delivery date, then don't deliver.  Once the furniture was delivered, it was severely damaged.  They stole valuable's from me and have not returned them.  I've been requesting a claim form that they never send.  I have reported them to the BBB and Attorney General's office. 

They have multiple negative reports against them.  This happens all the time.  They are crooks.  They will not return my calls.  They hang up on me and call me horrible names, and laugh in my face.  This company needs to be out of business.  All reviews are negative.  They subcontract movers that they do not disclose to you, and even these individuals bad mouth them.  Whoever has used this company and are having problems, contact an attorney in Florida to help you with unfair trade practices act.  If you do not report them, they will continue to do this.


1 Updates & Rebuttals

Customer Relationship Manager

Florida,
United States of America
Not Our Company

#2REBUTTAL Owner of company

Tue, September 20, 2011

Greetings,

At American Van Lines we always strive to provide the best moving services and the most affordable moving prices in the market. We work diligently in ensuring that all our customers are 100% satisfied with the outcome of their relocation with our moving family. 

Nevertheless, with the information you have provided, we cannot identify you as one of our customers. The link you provided for American Van Lines' page, is not our company's webpage. The following link: www.americanvanlineseast.net is by no means affiliated with us, our moving service providers nor our customer service department. 

If you believe that you in fact moved with our American Van Lines' headquarters team, please provide us with your job # and we will gladly look into your move. 

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