Our tank was filled on 12/9/2017 and then went to 0% on 1/27/2017-They tried to tell me that this can be normal?? After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they told me they do not do emergencies after 7pm???? We were on 0 and they did not care, period. I had to ask the twice to come and safety check the tank!! What is wrong with these people?? I am switching in March as soo as our contract is up!
Stacey
Texas,#2Consumer Comment
Sat, January 28, 2017
What size is your tank????? If it is a 50 gallon then yep normal. If it is a 1000 gallon there is a leak.