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  • Report:  #119654

Complaint Review: Ameriquest Mortgage Company - Orange California

Reported By:
- Saint Michael, Minnesota,
Submitted:
Updated:

Ameriquest Mortgage Company
1100 Town & Country Road Suite 200 Orange, 92868 California, U.S.A.
Phone:
800-430-5262
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
A year ago I re-financed my home with Ameriquest Mortgage company. Like any typical re-finance I was looking to pay off some minor debt and do some home improvement projects.

Ameriqest approved the loan and did the appraisal using an AVM report which they stated was a general comp of all the homes in my area. I was told that an AVM is something like an estimated guess and that an actual appraisal would more then likely be higher in value.

Well to make a long story short, the loan was approved leaving me with over 40 thousand in equity on the home, so I thought.

Well do to a misfortunate tragedy that happend about six months ago, I was looking into another re-fiance as a possible option. After having several people look into this and paying for 2 actual appriasals, I was told that the my home was not worth what Ameriquest had said it was and that it was 100 thousand off.

I called Ameriquest to talk to a representative to try to get some answers and was told that "they don't control the market just like I don't and that my home could have depreciated in value by a 100 thousand in a years time.

Last but not least, I was approved for the re-finance through Argent Mortage, Ameriquest sister company. Ameriquest funds the loans of this company. Although Argent Mortgage approved me, they decided they wanted to suspend the loan due to a question about the appraisal.

I am not trying to put down anyone, all I want is some answers. I honestly trusted this company and I live in a really nice suburban area that is currently being re-developed so I had no reason not to believe the information they told me.

What puzzels me, is that why would an affiliate company question the appriasal of the company that funds thier loans?

K

Saint Michael, Minnesota
U.S.A.


9 Updates & Rebuttals

Terry

Duluth,
Minnesota,
U.S.A.
help is on the way on how to stop them, thanks in part to Rip-off-report web site!

#2Consumer Suggestion

Thu, December 16, 2004

What this company did IS against the law and they should be held accountable for it! We as home owners do NOT deserve to be scamed by these rotten companies. I too have been scamed and my story is here in Ripe-off-report under Ameriquest Duluth, MN help is on the way on how to stop them, thanks in part to Rip-off-report web site!


Terry

Duluth,
Minnesota,
U.S.A.
help is on the way on how to stop them, thanks in part to Rip-off-report web site!

#3Consumer Suggestion

Thu, December 16, 2004

What this company did IS against the law and they should be held accountable for it! We as home owners do NOT deserve to be scamed by these rotten companies. I too have been scamed and my story is here in Ripe-off-report under Ameriquest Duluth, MN help is on the way on how to stop them, thanks in part to Rip-off-report web site!


Terry

Duluth,
Minnesota,
U.S.A.
help is on the way on how to stop them, thanks in part to Rip-off-report web site!

#4Consumer Suggestion

Thu, December 16, 2004

What this company did IS against the law and they should be held accountable for it! We as home owners do NOT deserve to be scamed by these rotten companies. I too have been scamed and my story is here in Ripe-off-report under Ameriquest Duluth, MN help is on the way on how to stop them, thanks in part to Rip-off-report web site!


Terry

Duluth,
Minnesota,
U.S.A.
help is on the way on how to stop them, thanks in part to Rip-off-report web site!

#5Consumer Suggestion

Thu, December 16, 2004

What this company did IS against the law and they should be held accountable for it! We as home owners do NOT deserve to be scamed by these rotten companies. I too have been scamed and my story is here in Ripe-off-report under Ameriquest Duluth, MN help is on the way on how to stop them, thanks in part to Rip-off-report web site!


Joseph

Hyde Park,
New York,
U.S.A.
Sold? My surprise is it doesn't happen more often...

#6Consumer Comment

Fri, December 03, 2004

A previous rebuttal noted that nearly all mortgages get sold. My experience with my FIRST time around (before Ameriquest) got involved weas that both my primary and secondary mortgages were sold before the second payment was due. Apparently that's how mortgage companies make a good deal of their money: after funding the loan, they sell it for a lump sum more than the amount of the loan but less than the total of all payments. To read the ever-increasing list of complaints against Ameriquest, it seems to appear that they don't follow this practice. The image I have (correctly or otherwise) is of a company determined to hang onto customers at all costs. Ultimately, I've dealt with CitiFi and found them to be a hundred times more accceptable than Ameriquest. I consider you to be fortunate. Best of luck to you.


Steve

Corona,
California,
U.S.A.
Inflated Appraisals DO happen

#7Consumer Suggestion

Thu, November 25, 2004

YOU, the borrower need to due some due diligence. I am NOT defending any company by my following statements. An appraisal that is $100,000 overstated, well, honestly I find that to be a bit of an exaggeration. While it is certainly possible, the true value would have to be $500K-$600K to get that one to fly past the underwriters. That is just too much even for a shady company to make work. I took a look at the comps in Saint Michael and homes for $500K are few and VERY far between. Your premise just doesn't fly. You, as a borrower must have some concept of what the comparable values might be. You have a duty to have even a basic idea of what your home is worth. If you accepted a deal in which you saw that your value was WAY out of whack, then you were wrong to let it proceed. There are no doubt some very shady lenders that prey upon people out there. BUT, as I tell my clients, if a deal looks too good to be true, it almost always is. If 2-3 lenders tell you they can't do the deal, then what makes you think that the 4th guy can? WE ALL, sell our loans to the secondary market, and it is their guidelines that we must follow is constructing a loan program. As for your follow up question, almost every direct lender, and 100% of the mortgage brokers loans are sold to the secondary market. That is a normal business practice. It doesn't mean that the loan was a "bad" loan or somehow "shady". They are all investment grade paper of some kind. Protect yourself. If you made it to this website, then you can cetainly make it to the vast amount of websites that provide very detailed information on how to shop for a mortgage, how to spot the shady deals, and how to make judgements on a good or a bad deal. Basically...Don't let yourself get caught up in a deal that you KNOW is stretching the boundaries of reason. YOU are your own best protection if you want to be.


Keca

Saint Michael,
Minnesota,
U.S.A.
Sold mortage to cover scam

#8Author of original report

Wed, November 24, 2004

I also forgot to mention that Ameriquest Mortgage Company sold my mortgage to a company called Citi Financial. After all that has happend, I question the reasoning behind this.


Keca

Saint Michael,
Minnesota,
U.S.A.
Sold mortage to cover scam

#9Author of original report

Wed, November 24, 2004

I also forgot to mention that Ameriquest Mortgage Company sold my mortgage to a company called Citi Financial. After all that has happend, I question the reasoning behind this.


Keca

Saint Michael,
Minnesota,
U.S.A.
Sold mortage to cover scam

#10Author of original report

Wed, November 24, 2004

I also forgot to mention that Ameriquest Mortgage Company sold my mortgage to a company called Citi Financial. After all that has happend, I question the reasoning behind this.

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