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  • Report:  #656745

Complaint Review: Amtrak - Los angeles California

Reported By:
disabled - Los Angeles, California, United States of America
Submitted:
Updated:

Amtrak
800 North Alameda Street Los Angeles Union Station Los angeles, 90012 California, United States of America
Phone:
1-800-USA-RAIL
Web:
/www.amtrak.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Amtrak is doing nothing but stalling and I have not been able to find a lawyer to help me.
I have lost at least 2 job ops due to me not having my scooter and wheelchair.

Short compressed version; On or about April 23, 2010

Traveling on Amtrak from Chicago to LA

1) ME (Brain damaged) AND MY SON (MD) and daughter ARE DISABLED

2) WENT TO FILE A COMPLAINT ABOUT DISCRIMINATION

3) TOLD I CAN GET ON TRAIN OR FILE COMPLAINT I WOULD NOT HAVE TIME TO DO BOTH (Kathy Baker supervisor Amtrak, the lay over was 3 hours) she smelled of alcohol

4) RED CAPS WOULD NOT HELP  ME WITH MY LUGGAGE I MUST PAY 3.75 AND MOVE MY PARCELS MYSELF as per K. Baker

5) my disability scooter 2,500 K and 25K wheel chair were smashed and now Amtrak wont repair them. Yes how exactly were they BOTH broken and BADLY at that

6) A NON DISABLED FRIEND OF THE CONDUCTOR WAS ALLOWED IN THE DISABLED CAR AND ALLOWED TO DRINK AND USE FOUR SEAT WHILE WE WERE TOLD WE MUST STAY IN OUR WHEEL CHAIRS-HE COULD DRINK AND COME AND GO AS WE WANTED WE WERE AFRAID TO GO TO THE BATHROOM AS WE WERE THREATENED TO BE THROWN OFF THE TRAIN.

I went to many organizations and no one can help

Sebastian Los Angeles, CA


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