Satisfied Customer
lakewood,#2Consumer Comment
Tue, February 14, 2012
Wow, this is a pretty interesting report,
I attended a presentation with Freedom Marketing Group and had no such
difficulties, the staff were pleasant and really went out of their way to
insure my husband and I are happy with the services we received. First I would
like to say after seeing this report I became very concerned with this company
having our information, after investigating on my own, I found this woman has
posted the same letter at various websites all over the web. It appears to me
that she attends a lot of these presentations for the "free vacation"
and should have known when she scheduled the appointment that nothing is free.
I called in and scheduled an appointment for my husband and myself. I was
told over the phone that this is not a free vacation and we would be
responsible for processing fees and taxes. After having been to a timeshare
presentation we found this presentation to be nothing like a time-share
presentation, we were not harassed by anyone to make a sale. After talking with
a sales representative my husband and I were not sure if this search
engine was for us so we decided not to make a purchase impulsively we told the
sales rep that we wanted to think about it and discuss it privately. He
asked us if we had any questions and when we told him we didn't, he politely
said thanked and made sure we had all the information we needed to make an
informed decision. My husband and I felt
really awkward; because of our past experiences with time-share
presentations we had prepared for a fight and had just the opposite experience.
My husband even commented about how he wasn't used to not being
pressured and the young man stated that no one wants to feel forced into any
thing, and the owner of Freedom Marketing Group wants every one who attends the
presentation and decides to purchase to be comfortable with his or
her decision. I find it really hard to believe that the writer of the
complaint had such a bad experience. It seems that after experiencing time
share presentations as the writer stated that they should have known that there
were going to have to pay processing fees and taxes. After
doing the research I found that processing fees and taxes are pretty standard
on most travel certificates and the stipulations on the ones we received were
the most flexible, we didn't even have to take the SW certificates if we didn't
want to. They allowed us to read all their certificates over and choose the
ones we wanted. I'm not sure how we could have had two polar opposite
experiences but after doing the research I can confidently say this
writer is the only one who I have found to make a complaint. This is really odd
because I'm quite sure they see thousands of people in a year. To me it
sounds like the writer was trying to scam this company to get a
"free" vacation and as soon as they didn't get their way, they
decided to populate the web with foolishness.