Tracey
PORT BYRON,#2Consumer Comment
Thu, October 03, 2002
I have America Online and have been a subscriber for over 7 years now. At one point in time, I had two separate AOL accounts. When I decided to cancel my second account and called AOL, I had no problems with my request. The operator who handled my cancellation was polite and helpful. He gave me his name and once the cancellation was complete he gave me a confirmation number. It has been 3 months since I have canceled, and I have had no problems with AOL charging me after I canceled.