- Report: #46336
Complaint Review: AOL - Dulles Virginia
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Author Not Confirmed
Why?
AOL
22000 AOL Way Dulles, 20166 Virginia, U.S.A.
Phone:
800-605-4297
Web:
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AOL America Online ripoff bad service don't care about customer service, no refund Dulles Virginia
I signed up for a free trial with AOL. Well, first of all, their service and program was awful. It interfered with my MSN Messenger, and many other programs on my computer, even crashing my computer so it needed to be totally reinstalled, with everything that was on it dumped. Then, due to someone's mix-up (maybe mine, maybe theirs), the date of the free trial being over was earlier than I thought it was, and when I called to cancel, they would offer me the next two months free (if only it were worth using for free, I might have accepted), but they would not refund the charge that hadn't even gone through yet, but which they said I was one day late in cancelling. So, they are charging me for a whole month. I have removed all AOL software from my computer, and made it clear to them that I would not use it again, and would attempt to keep others from making the same mistake as I did - Signing up with them in the first place.
Terri
Rexburg, Idaho
U.S.A.
Terri
Rexburg, Idaho
U.S.A.
