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  • Report:  #234969

Complaint Review: AP9*GALLERIAUSA - Omaha Nebraska

Reported By:
- Knoxville, Tennessee,
Submitted:
Updated:

AP9*GALLERIAUSA
9500 West Dodge Omaha, 68114 Nebraska, U.S.A.
Phone:
800-411-8103
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I discovered that my Visa account was being charged monthly by AP9*GalleriaUSA. When I called, the agents said I had verbally agreed to a one-month trial for some sort of discount shopping membership when I called in response to an infomercial (which is apparently how they got my credit card number). I do not recall agreeing to this trial membership and they could not even tell me the company I called regarding the infomercial. I never received anything in the mail describing the benefits of membership. I demanded they refund money; they refused.

After three nasty telephone calls by me, they finally agreed to credit my account for two months' membership fee of $18.95 each. Their argument: I could have called to cancel at any time but did not. My argument: I never agreed to the membership and never received confirmation of membership or materials concerning membership. This was a sham!

Lois

Knoxville, Tennessee
U.S.A.


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