- Report: #1047871
Complaint Review: Apple Vacations Consumer Group - Newtown Square Pennsylvania
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Author Not Confirmed
Why?
Apple Vacations Consumer Group
7 Campus Boulevard Newtown Square, 19073 Pennsylvania, USA
Phone:
1800-517-2000
Web:
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Apple Vacations Consumer Group Refuse to adhere to their own Fair Trade Contract which states: If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change it is considered a new booking. I canceled my reservation within the 40-31 day cancellation policy and they refused to Newtown Square Pennsylvania
Refuse to adhere to their own Fair Trade Contract which states: If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change it is considered a new booking. I canceled my reservation within the 40-31 day cancellation policy and they refused to refund my money and distributed my funds to the other people going on trip. They told me that even though I paid them directly for a trip I would have to go after the other travelers for compensation. This is not stated in their policy. They refuse to refund $1,145.
