- Report: #1229059
Complaint Review: Aramark Uniform Service - Nationwide
Reported By:
fraud preventer -
Paramount, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Aramark Uniform Service
Nationwide, USA
Web:
aramark.com
Categories:
Business Rating:
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Aramark Uniform Service AUS questional billing Southern California Nationwide
Aramark Uniform Service in the greater Los Angeles area, has pushed employees to commit fraud with customers billing. The Loss and Ruin practice in general. Charging customers for lost garments that were misdirected by production employees. Charging for damaged garments that in fact, were damaged by the company's overwhelmed production process. Shop towel inventory! A new customer with a need for 100 shop towels per week, is given 100 the first and second week, with the soil pick up on the second service visit, being reduced by Aramark, to just 35% regardless of pick up. Example. 100 towels delivered first week. 100 towels delivered 2ND week. The first weeks soiled towels should be 100. Making 100 in, 100 out. But the 3rd delivery will be just 35 towels or 35%. Even though you and the driver count out 100 soiled towels, you will get just 35 back the following delivery. 4 weeks later, you will be charged for the lost towels Your driver will face discipline through verbal then written warnings if they change this towel count. It is a company requirement to in fact, charge for Loss and Ruin, regardless of the fact if it exists or not with the customer. The mom and pop shops who have just one or two employees, will see their invoice climb to more than double the agreed amount, within a few months. I work out of the Los Angeles area for Aramark. I am ashamed for what we are for the to do. I am up front with the customer but have a hard time showing my face every week. And when enough is enough, and they cancel service? they are fored to pay the remainder of the contract. If anyone reads this and knows the proper agency to report this to, then please reply with the much needed information. Thank you.
