- Report: #110459
Complaint Review: Arcadia Financial - Lombard Illinois
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Author Not Confirmed
Why?
Arcadia Financial
www.arcadiafinancial.com Lombard, Illinois, U.S.A.
Phone:
952-914-4847
Web:
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Arcadia Financial ripoff I feel that I've been lied to embezzled from. Lombard Illinois
I was asked to cosign for a Kia Sedona van with my daughter, and financed it through Arcadia. After my daughter entered the service, I took over the payment responsibilities. When I contacted Arcadia to get the account transferred to my residence, I learned that the payments were two months behind. I payed a payment of $455.15 in may of 2004.
My rep. at Arcadia, a lady named Kristi, worked out a deal with me stating that the 06 and 07 payments would be ammended, my intrest rate would drop, and my payments would be lowered to $350.00 a month.I made a Payment over the phone using my checking acount for the amount of $350.00. This was to cover the August note.
When I got my bank statement, they had withdrawn $455.15. I have requested documentation several times to no avail. Kristi is never available to talk to me when I'm in contact with the company.Not with other customers mind you, but gone home or on vacation. They contacted me on 9/24/04, demanding $960.00 back payment. I'm being told that there never was an ammendment to my account and that the van will be reposessed. They have said that attempts were made several times to contact me, but their number is never on my caller ID, nor any messages left on my voicemail.
I feel that I've been lied to embezzled from. I am pretty sure a legal battle is soon to come.
Kathy
sontag, Mississippi
U.S.A.
My rep. at Arcadia, a lady named Kristi, worked out a deal with me stating that the 06 and 07 payments would be ammended, my intrest rate would drop, and my payments would be lowered to $350.00 a month.I made a Payment over the phone using my checking acount for the amount of $350.00. This was to cover the August note.
When I got my bank statement, they had withdrawn $455.15. I have requested documentation several times to no avail. Kristi is never available to talk to me when I'm in contact with the company.Not with other customers mind you, but gone home or on vacation. They contacted me on 9/24/04, demanding $960.00 back payment. I'm being told that there never was an ammendment to my account and that the van will be reposessed. They have said that attempts were made several times to contact me, but their number is never on my caller ID, nor any messages left on my voicemail.
I feel that I've been lied to embezzled from. I am pretty sure a legal battle is soon to come.
Kathy
sontag, Mississippi
U.S.A.
1 Updates & Rebuttals
Misty
Phoenix,Arizona,
U.S.A.
Arcadia SUCKS!!!!! GET EVERYTHING IN WRITING!
#2Consumer Suggestion
Tue, September 28, 2004
Well, I had them do that for me once. They should have sent you some paperwork statingthey were doing the addendum, and you would have had to sign it and send it back (or fax it.) I had to go down to the local office they had here at one time to fill out my paperwork. You never trust the word of these people. They promise you the moon & stars and winde up just giving you a pile of poop! GET EVERYTHING IN WRITING!!!!!!!! If you have a fax at work, have them fax what you need to sign. DO NOT EVER TAKE THEIR WORD!!! Sorry to hear you got burned. I just got out from under them myself actually. If they still have access to your checking account, I would have the account closed and open a new one!
