Concerned
Toronto,#2General Comment
Sun, October 13, 2013
Firstly, I am sorry fro the loss of your son. If your son committed suicide as you have stated I fail to understand why you would want his clothing and shoes returned to you. They would be blood covered or soaked. It is customary to destroy damaged clothing from a death rather than to pass them on to the family as it is likely to cause even more upset to them. His clothing would be of no use to you. However, his jewelery must be returned to you. Your son would not have been cremated with any jewelery on him. All metal including medical devices are removed prior to cremation.
You should make a complaint to the Funeral Board of Arizona and they will conduct an investigation into that matter. They will not however do anything with regards to his clothing. Given how he died there is no way his clothing would be salvagable and thus the funeral home would have had them wrapped and destroyed. Your complaint is with the jewelery only. If you persist with the clothing the Board may deny your claim and write it off as a matter of your being unreasonable. Having been in this business for many years I know that this is what would have occurred. The soiled clothing is considered contaminated and thus is non returnable in that condition. i believe having read your complaint that you pursued the DC's to quickly. It is true that until payment is received they are not completed and sent out. I hope that this somehow assists you and that as time has passed you are more reasonable in your quest. Thank you.