- Report: #600501
Complaint Review: Ars National Services - Internet
Reported By:
lipsy -
Friendswood, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ars National Services
Internet, United States of America
Phone:
8006653158
Web:
ARSNationalServices.com
Categories:
Business Rating:
(0)
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Ars National Services Unauthorized debit from checking account Internet
I received a letter offering me a settlement for a Capital One credit card. I called and agreed to make arrangements to pay. He asked me for a account # so that he could "hold" my settlement offer. He told me to call back if I wouldn't be able to make the payment and he would cancel it. I called back on the next business day and he was out of the office. I called again the following day and I told him that I would not have the money to do it. I told him to cancel it and not debit my account. They debited my account anyway, $526.00 and left my account overdrawn. I called to notify them and the Supervisor (Jorge Hernandez) was rude to me and said that the notes indicated that I had been told that the money could not be refunded. He insulted me and told me I needed to pay my debt. I explained to him that I had just started working and that I couldn't pay it all at once. He told me to call back. He avoided my callls and when I finally spoke to him, he asked me to consider just leaving it as is. I was clear that I wanted the money refunded to me. It was unauthorized. He told me to fax in the banking information to show that the check had gone through. I sent it yesterday and I called today and he tells me that it is not posted to my account yet and to follow up later.
1 Updates & Rebuttals
Steph
Minor Hill,Tennessee,
USA
This is why
#2Consumer Comment
Tue, May 11, 2010
From what I read on your report you never give your bank imformation to any collection agency they cannot be trusted. When your money gets refunded close the account and reopen it with new #s If they call and ask for the new account # refuse to give it and hang up . IF they call back do not answer the phone .
