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  • Report:  #1406003

Complaint Review: Asaf Louzon - Internet

Reported By:
Thanks for Nothing! - Other, Other
Submitted:
Updated:

Asaf Louzon
Internet, USA
Web:
https://www.airbnb.co.uk/users/show/251742
Categories:
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When I first booked this place I thought I had gotten lucky - It was advertised as place for 3 people it, had good reviews and the pictures made the place look bright and comfortable with a nice looking garden - and it was right next to the beach and market. AirBnB also said it was a rare find so I went with it. Asaf contacted me quickly and approved the reservation but in his initial message said that the place would be small for 3 guests and that he would put out a foldable ikea bed for the third person. Realizing this was not what we were looking for, I asked if we could cancel (it had been less than 24 hours since I had booked it) but he responded nastily that if I were to cancel that I would only receive 50% of my money back and would only receive the rest if he was able to book another guest for the dates I had selected. We decided to keep the place rather than lose the money.

When I finally got to the place I discovered it was actually a one room apartment. The pictures did not accurately depict the state of the room and I realized that he had used a mirror to make the room look larger and hide a corner wall. The paint was peeling off the walls and the bed had a bunch of stuff under it so we couldn't even put our luggage there to free up some extra space on the floor. There was only one queen sized bed in addition to the Ikea mattress (that we had to set up and clean up every day and night); simply put, this place not meant for 3 guests. The location is good and the garden is nice (mostly because it was a place to escape the house) but has a lot of stray cats that hangout on the furniture and try to go into the house at every chance.

On the second day the outside gate got jammed so we had to jump over the fence every time to leave and to get back in - with all of our stuff. Even with both my friends helping we could not fix it. I contacted Asaf and after some back and forth to prove the gate could not be fixed on my own he got someone to come fix it after only 2 days. While I appreciate the salesmanship effort on Asaf’s part, and while the location is good, this was not at ALL what I was hoping for in my four days in Tel Aviv. This is a place meant for one person NOT THREE and borderline NOT 2 people unless you are a close couple. Unfortunately, I could not be more disappointed with this property and I will most likely be contacting Airbnb for some of my money back.



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