- Report: #1408740
Complaint Review: Ashton Drake Galleries - Nationwide
Reported By:
shannon -
MIAMI, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ashton Drake Galleries
Nationwide, USA
Phone:
1-847-9663121
Web:
www.ashtondrake.com
Categories:
Business Rating:
(0)
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Ashton Drake Galleries aka Bradford Exchange aka Ashton-Drake Mis-representation of dolls with photographs of Barack/Michele Obama, misleading customers implicitly with no picture of actual doll(s) Niles Illinois
Ashton-Drake sells Specialty Dolls mostly for collectors. I have ordered several dolls from them directly over the years without an issue: purchased item and same doll arrived as imaged online. This recent purchase of #5 dolls included two dolls of Obama and wife Michele. The image of these dolls was quite extraordinarily lifelike. When I placed the order I was asked if I wanted some additional photograph and I said "no." I wrote several emails to the company to ascertain that the "portrait" quality was not indeed a photographic image pasted-on a resin doll. No reply from company.
The dolls are nothing like their online representations: they are clunky and inelegant without any likeness to the images displayed on the website.
This is false advertising at its worst.
