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  • Report:  #369888

Complaint Review: Ashton Woods Homes - Scottsdale Arizona

Reported By:
- goodyear, Arizona,
Submitted:
Updated:

Ashton Woods Homes
6991 East Camelback Road Suite A-200 Scottsdale, 85251 Arizona, U.S.A.
Phone:
770-998-9663
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Ashton Woods sub-contractors damaged my curtains while performing work in my home. I was told by their service rep. no problem give us the receipt from the dry cleaners and we'll reimburse you. I did.

They also told me they would pay to have one of my windows that they had to replace re-tinted. I had my tint company fax them the estimate and was told I would receive payment.

I was just informed by their service rep. who was clearly uncomfortable telling me this that he had my checks for the two items listed above. I said great bring it on by, he said "well in order for me to hand these checks over to you, we would need you to sign off on the rest of the work that we have done and will be doing on your home."

Professionalism at its best from Ashton Woods in Phoenix. The work that they have yet to perform on my home is all still under warranty. Why would I sign off on something that was totally irrelavant to my damages.

If you are thinking about working with this builder or buying a home from them, I strongly advice you to think again. You see, my entire community has had their share of Ashton Woods "Professionalism" if you know what I mean.

Chris

goodyear, Arizona

U.S.A.


1 Updates & Rebuttals

Tabitha

Lake Mary,
Florida,
United States of America
Ashtonwoods Homes Built With Pressed Wood

#2Consumer Comment

Mon, May 14, 2012

I have noticed that in my new subdivision in Florida that Ashtonwoods uses a large amount of pressed wood when building their new homes (2012).  The first floors are fine because they are built with block construction, but the second floors and it's garages are made with all pressed wood which is known to warp and rot easily. 

I have also noticed that they use just a tiny bit of real lumber on the center of the roof and mix it with the pressed wood on the rest of the roof.  Many of the older homes (2010) in the area show signs of having cracking on the side walls which are made of this pressed wood.  I am watching as they have built two new buildings next to my new home. 

The inspector for the city seems to be overly friendly towards this practice and he comes out and in less than an hour he has checked off a building with poor building materials. 

How long will they get away with these unethical building practices. I have taken several pictures to document the progress of the construction.

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