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  • Report:  #1308027

Complaint Review: Aspen Dental - Bradenton Florida

Reported By:
Mellissa - Bradenton, Florida, USA
Submitted:
Updated:

Aspen Dental
Bradenton, Florida, USA
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?

Please go somewhere else.

After having some sensitivity issues, we went to another dentist. My husband & I have different insurances and the other dentist didn't accept his. We realized this after the first appointment. In an effort to simplify our life we wanted to be at the same dentist. We found Aspen Dental and they accepted both our insurances.

The first appointment went okay. X-Rays, a consult. The staff is quite nice.

They told us we both needed crowns. Neither of us had ever had crowns and so this was surprising. And neither of our insurance paid for crowns. I was having some pressure issues as well and so I wanted it fixed as soon as possible. We made the next appointment.

I won't bore you but the appointment was horrible. I was there for over 2 hours and most of that was waiting for the dentist to come back into the room. He did a bit on my teeth and then left for 10-15 minutes. I was crying in pain. The dentist kept saying everything was great. I just kept telling myself to get through it.

We left and I said that was the 2nd worst experience of my life. It was that bad.

Fast forward a month. I was still having major problems. My husband's crown bothers him daily. I went back to the first dentist (who we loved) and he checked everything. I needed root canals in both of the teeth they did crowns on. The dentist there said that he would not have done crowns; he would have done fillings for both teeth (which my insurance covers). He recommended me to a speicialist. I went to Lakewood Ranch Endodontists. They were also quite nice and I would highly recommend them.

Two root canals later, the crowns are still bothering me. I went back to the first dentist to have the root canals filled. The dentist said I was still having too much pain to do anything. He is sending me back to the specialist to have the crowns removed. That's right - the crowns I paid $2500 for are being removed. At my expense. They already shaved them down and they feel too tight. I can still not chew anything harder than rice, bananas, oatmeal...you get the idea.

It has been about two months since Aspen Dental. I have paid another $1000+ to have my mouth fixed and still have a ways to go.

I called Aspen and told them how many problems I was having. They said they'd like me to come in so they could take a look. Hell no. Thankfully I paid with a credit card and so we are disputing the charge. I have both the new dentist (the first dentist) and the specialist backing me up since they had before/after x-rays and notes.

They will actually be knocking me out to remove the crowns.

My husband will also be finding another dentist to correct his problem of having the crown too high. It is a terrible thing to be constantly conscience of your ill fitting crown he said. I am taking narcotics before the pain is still that bad.

PLEASE DO NOT GO TO ASPEN DENTAL! Look up the reviews - they are horrid.



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